The operational efficiency, the service quality and the overall performance of an organization largely depends on the people management process of an organization. According to Pucik et al. (2017), when an organization can manage the performance and the satisfaction level of its employees, it becomes easier for the company to manage its overall performance in its industry. However, management of people in any organization is a challenging task. There are many old age communities in Australia and thousands of people work in those old age communities in order to deliver high quality care services to the elderly people. Majority of the large old age communities usually develop diverse workforce in order to deliver high quality services to the clients. However, people from different backgrounds have different expectations from the employer and it is not easy for the management to satisfy the needs of all the employees (Snell and Morris, 2022). The old age communities usually cannot afford to introduce attractive monetary rewards and salary structure for the employees and therefore, they also cannot keep the employees satisfied.
As a result of it, they often fail to manage the performance of the employees and for similar reason it becomes difficult for the old age communities to deliver good quality services to the elderly people. In order to manage the performance of the employees of the organization, it is also important for an organization to take necessary steps for improving the skills and competencies of the employees (Collings et al. 2018). For this reason, large organizations often organize training and development sessions for the employees. However, in some cases, the old age communities often cannot take necessary steps for evaluating the performance of its employees effectively and therefore, they also cannot design effective training and development sessions for the employees. Sometimes small organizations also cannot afford the cost of training and therefore, it becomes difficult for them to manage the performance of their employees (Tambe et al. 2019). Lack of opportunities of training and development and lack of employee motivation techniques and effective reward distribution system are major reasons behind employee dissatisfaction and these issues can lead to the increase of employee turnover rate in the organizations.
High employee turnover rate is a major barrier to delivering high quality services to the clients (Brewster et al. 2016). When the employee turnover rate increases because human resource management issues, an organization cannot retain its skilled employees for long term and it needs to recruit new people often for fulfilling their vacant positions. As a result of it, the cost of recruitment increases and the new employees also do not have the required knowledge and skills of managing complex works (Snell and Morris, 2022). Therefore, they often fail to identify the diverse requirements of the clients and they cannot follow a customer centric approach while delivering services to the clients. For this reason, it becomes difficult for the organization’s to deliver high quality services to the elderly people. Considering all these facts, it can be said that people management of men in organizations, specially, in old age communities is a challenging task.
References
Pucik, V., Evans, P., Bjorkman, I. and Jhaveri, K., 2016. The global challenge: International human resource management. SAGE Publications.
Snell, S. and Morris, S., 2022. Managing human resources. Cengage Learning.
Collings, D.G., Wood, G.T. and Szamosi, L.T., 2018. Human resource management: A critical approach. In Human resource management (pp. 1-23). Routledge.
Tambe, P., Cappelli, P. and Yakubovich, V., 2019. Artificial intelligence in human resources management: Challenges and a path forward. California Management Review, 61(4), pp.15-42.
Brewster, C., Mayrhofer, W. and Morley, M. eds., 2016. New challenges for European resource management. Springer.
SourceEssay is equipped with appropriate resources with the best Online assignment help Lawton experts to cater marking-related needs. Source Essay sets itself apart through its matchless online assignment help service and cooperation. We have set up quality check parameters and guidelines for all our writers and reviewers to ensure that the work that reaches you is 100 percent original and marketing coursework help with highly qualified essay writers and buy homework help who have years of experience and vast expertise in their respective fields, we ensure the best work. for us at Source Essay, customer satisfaction and loyalty is our best validation.