Advanced Diploma in Hospitality and Tourism Management

The Advanced Diploma in Hospitality and Tourism Management focuses on the most recent advancements in the hospitality and tourism industries. It will assist students in recognising and comprehending the techniques and concepts used in the hotel and tourist industries. Students are encouraged to focus on building professional hotel qualities such as effective communication, excellent customer service, leadership, teamwork, and other industry-related professionalism themes.

The modules include:

1. Hospitality Career Readiness

2. Introduction to Hospitality and Tourism

3. Front Office Operations

4. Food and Beverage Operations

5. Food Sanitation, Safety and Health

6. Hospitality Accounting

7. Customer Service

8. Organizational Behavior in Hospitality Industry

9. Facilities and Operations Management

10. Food and Beverage Management

11. Human Resource Management

12. Meetings, Incentives, Conferences and Events

13. Marketing in Hospitality and Tourism

14. Trends & Issues in Hospitality and Tourism Industry

15. Resort Management

16. Niche and Specialty Tourism

The Advanced Diploma in Hospitality and Tourism Management is designed to give students the following skills:

• To prepare graduates with the essential skills and expertise to work in the hotel and tourism business right away.

• To prepare students to make managerial-level decisions and solve problems in order to provide excellent customer service.

• To instill in pupils a critical understanding of the managerial positions in the hotel and tourism industries.

• To strengthen their problem-solving skills, improve their capacity to communicate, and work successfully as individuals and as members of a team within the hotel and tourism industry.

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