Concept of Communication
Communication plays an important role in the day-to-day lives. It enables the stakeholders to share their experiences, needs, and connect with others. It is the core of life, enabling them to share emotions, information, and ideas. Hence, the necessity of the communication is important whether one engages in any organisational work or any kinds of personal work (Loureiro et al. 2020). In day to day life no one can act properly without having a proper conversation or communicate with others. For conveying any kinds of complex disciplinary information to the involved stakeholders, either having an oral communication or written communication is important. In this way both parties can also understand each other and the associated value in this context. But at the same time, it should be noted that communication becomes only effective if the receiver can understand properly the conveyed messages. Thus the value of the communication is more and in the working place having strong communication skills and help in assignment help Australia is considered as the important one (Kurniadi and Mahaputra, 2021). However as the business world is becoming more complex, hence, it can be stated that the importance of both written as well as oral form of communication plays an essential role. This kind of changing environment requires all the stakeholders to convey any messages through a proper form of communication, therefore either oral or written communication.
Written Communication: Concept and Benefits
A ‘written communication’ is when a message, order or instruction is sent in written form. This can be in the form of a letter, a circular, a manual, a report, a telegram, an office note, a bulletin and more. This is a formal form of communication and essay writer Australia and not as flexible as other forms of communication. Hence, almost all the organisations use this kind of communication for minimising any kinds of errors or complexities (Alghorbany and HAMZAH, 2020). A properly preserved written document might become a permanent document for future reference. It can also serve as legal proof for communicating any complex disciplinary action. But this should be noted that this form of communication might take up too much time, costs too much money, hence, one should use written communication properly. In order for written communication to be effective, it must be clear, comprehensive, concise, accurate, and polite. However in accordance with this discussion it can be found out that there are different types of benefits of written communication form which are as follows, such as,
- Written communication is always appropriate for any kinds of long distance communication as well as the repetitive standing orders (Sekaryanti et al. 2022). Furthermore as this kind of communication form always creates some permanent records, hence that could be considered as the future evidence. This kind of scenario therefore can help the stakeholders to properly communicate any kinds of complex disciplinary information
- Written communication also helps both parties to properly think, act and react during the communication. In this way any kinds of complexities can be solved
- Moreover within the ever changing working environment, uniformity is important (Sonnenschein and Ferguson, 2020). Hence, written communication helps all the involved stakeholders to maintain the uniformity within the work process across the organisations Challenges in Written Communication
Challenges in Written Communication
Considering the above discussion it can be found out that there are different challenges which are associated with the written communication besides its benefits. These challenges are therefore as follows, such as,
- It takes a lot of time to write a message. It takes time to write letters, help students in assignment writing help Perth and orders, notices or other forms of written official documents and send them to the right place (Wardani et al. 2021). The feedback process isn’t instantaneous. Furthermore the written communication is also expensive, not so much in terms of postal charges, but because so many people spend so much time on it.
- The written communication wouldn’t be able to maintain the level of confidentiality that would be possible in an oral meeting (Mishra and Mishra, 2020). In this regard, it can be stated that it cannot provide any immediate clarification if it is not understood correctly. Furthermore as it is written, it is less adaptable and cannot be altered easily. Also this should be noted that it might not be used in an emergency situation.
Oral Communication: Concept and Benefits
Oral communication refers to communication through the mouth. It consists of people talking to each other, either in person or over the phone. Speech, presentations, and discussions are all examples of oral communication (Rusdi et al. 2020). Oral communication is usually recommended when the communication is of a short-term nature or when direct contact is needed. Face-to-face communication, like, meeting, lecture, conference, interview and more is important to establish rapport and trust between all the stakeholders. Hence, the importance of oral communication is undeniable. Hence, in this regard, the benefits of oral communication are as follows, such as,
- Oral communication allows for a high level of comprehension and transparency because it is an interpersonal process (Madaminovna, 2023). There’s no element of monotony in it. There’s flexibility to make changes to the decisions which have been already made. In accordance with this it can be found out that feedback is also spontaneous in oral communication, so the stakeholders can make decisions immediately without making any delay. Oral communication is not only time efficient but also it saves the money and effort.
- On the other side, it can be found out that the oral communication is the most effective way to resolve problems. Conflicts, disagreements, and many other issues/differences are resolved by talking them out. Oral communication is important for team work while working within the team (Ayawan et al. 2022). Oral communication also promotes a positive and encouraging atmosphere among employees. Oral communication is the best way to transfer sensitive and confidential information/content.
Challenges in Oral Communication
Considering the above discussion, followings are some challenges which can be faced by the stakeholders in their oral communication, such as,
- Oral communication alone may not be enough, as business communications are formal and highly structured in any kind of organisational context. Oral communications are informal and less structured than written communications, making them less authentic (Afikah et al. 2023).
- When it comes to meetings, long speeches take up a lot of time and sometimes don’t get the job done. Oral communications aren’t easy to keep up with, which makes them unreliable.
Reference list
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